About Your Local MINI Retailer | Halliwell Jones Southport

OUR CUSTOMER REVIEWS.

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

123 ratings and 102 comments received in the last 90 days.

01 November 2026

Fantastic service

27 October 2026

Good service provided

24 October 2026

Because Finlay was very professional and helpful

24 October 2026

First class polite and friendly service from all the staff especially Fin Finch

22 October 2026

We believe Mini in Southport could have had our car delivered to Edinburgh for us. We travelled to collect it.

20 October 2026

A smooth process from start to beginning.

06 October 2026

Great service and help

05 October 2026

After some delays on the comms leading up to the collection, everything got back on track and was handled well. It made for a good experience

26 September 2026

Finlay at the dealership was the epitome of professionalism and efficiency, extremely knowledgeable. The car is a spaceship ??????

26 September 2026

I was received with respect each time by the sales person that he gave me

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25 September 2026

Excellent service

25 September 2026

Perfect service

25 September 2026

Excellent service

23 September 2026

Everything went smoothly.

22 September 2026

Finlay Finch at Southport was very professional and helpful

18 September 2026

Great service from John who sold me the car

05 September 2026

I was introduced to Finlay by Sandy. I felt well looked after during the whole experience. The whole team at Southport are wonderful. So friendly and helpful. My nephew came with me when I took delivery. He was made very welcome by all.

04 September 2026

As a first-time MINI owner, I couldn't be happier with my experience at Halliwell Jones MINI Southport! A massive thank you to Fin and Sandy, who were absolutely brilliant throughout the entire process!

09 August 2026

Excellent service

08 August 2026

Brilliant

01 November 2026

From the moment I dropped my car off I was made to feel welcome at the Southport dealership.

01 November 2026

Quick and easy

31 October 2026

Good friendly service

31 October 2026

Did not receive video of check points for MOT .. Paper copy of MOT sent later in the post.

30 October 2026

Appointment on time. Was informed when car ready. Professional and friendly service

28 October 2026

Brian was helpful and polite. Kept me informed 10 out of 10 !

27 October 2026

Great service

26 October 2026

Absolutely love bringing my mini in I feel like it really looked after.

26 October 2026

No problems friendly staff

25 October 2026

Very happy with the service, in particular i woud like t say that Brian in Southport was very professional and very helpfull in the way he explained our service. His customer relation skills are excellent.

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25 October 2026

Great service and Brian was very helpful

23 October 2026

Very efficient. Rang when car was ready. Plus they washed and valeted my car

22 October 2026

Friendly and helpful

21 October 2026

Very smooth and efficient process with knowledgable and professional staff.

19 October 2026

I felt looked after. Brian was great!

19 October 2026

Totally satisfied. Booking was easily done and the team at Halliwell Jones were both professional and friendly.

19 October 2026

Great customer service from Mike on arrival despite my mix up on where the service was booked in to. Great health check report from Jamie

19 October 2026

I stayed in the centre whilst the car was being checked and was given a comfortable and quiet place to sit and was offered coffee. I was given clear explanations of the findings and future work that would be necessary and when.

19 October 2026

pickup as agreed and on time

17 October 2026

Friendly welcome and communication

17 October 2026

As always fabulous customer service. No complications, staff are lovely, Summer was great, the lady on the greeting desk is always lovely too

16 October 2026

Perfection personified.

15 October 2026

Pleasant and efficient as always

14 October 2026

Everone very polite and prodessional

13 October 2026

Amazing service went above and beyond

11 October 2026

All issued mostly resolved

11 October 2026

Everyone was so friendly I really appreciated having my own service manager looking after me and my car. He was easy to get hold of in the phone and he phoned me for an update. I felt valued as a customer. Thank you

10 October 2026

Customer service is excellent.

06 October 2026

I am waiting for prices still for a new car ?

05 October 2026

Excellent service as always

04 October 2026

The team are great, very professional, friendly. The walkaround videos are really neat to see. Car is always returned clean.

04 October 2026

Expertly sorted my recall for me

02 October 2026

Completely satisfied

30 September 2026

It would have been 5 stars but disappointed on arrival as we were left unattended to and there were men who could have assisted us. Just didn't sit well with our usual mini experience. Having said that the two ladies who helped us were lovely

30 September 2026

Can't speak more highly about HJ Southport. Always efficient and reliable with a very pleasant, approachable staff.

30 September 2026

Excellent service from reception through to picking up my vehicle as always

29 September 2026

I was happy with being able to pay off the repairs using Bumper so that I was able to afford to get the repairs done.

29 September 2026

Very professional

29 September 2026

Professional. Helpful.

29 September 2026

Excellent service from start to finish. Got a reminder the service/MOT was due. Booked a convenient day and dropped car off at 8am. Kept informed of progress throughout the day. I requested an extra of a new tyre to be fitted and this was done.

27 September 2026

1. For a car that is under 4 years old to need a brake fluid change is worrying easy when I have only done 11000 miles in it. I feel like the service was unnecessary. 2. The app told me the cost would be £136 but when I took it in it was £180

27 September 2026

Excellent service as always

25 September 2026

Mariana very helpful

25 September 2026

Perfect

23 September 2026

Luke looked after me well

23 September 2026

V.efficient, Brian excellent, service kept to time, 5 star except for an advisory for something which expired in 2023!!!! This mini bought from HJ Southport, serviced by HJ Southport WHY was the fault not picked up in 2023!!!!

22 September 2026

Seamless and Perfect

22 September 2026

Car was sorted quickly and kept informed of the progress throughout .

21 September 2026

The service at my BMW garage , never fails to please . From the greeting at reception to picking up my car . Excellent!

18 September 2026

Efficient and situation well communicated

14 September 2026

Great service from when i walked in. Although it took all day for a service was happy with results.

14 September 2026

Lovely staff however the process seems to be rushed however the the staff are amazing especially Sam who always greets customers with a person centered approach.

12 September 2026

Efficient helpful service

11 September 2026

I live 7 miles from the Centre ,as a result of which arrangements were made to .minimise any disruption to me.The Service, and attention to my Mini App, was carried out in a timely and professional manner. All staff were supportive and friendly.

09 September 2026

Good customer service and communication

09 September 2026

All work was completed perfectly in less than 2 hours

05 September 2026

Service, people, knowledge, all perfect

05 September 2026

V efficient 5 stars, but app not working

04 September 2026

The service started on timee, took the length of time expected, identified issues I had not been aware of - and rectified them, and the car is running beeautufully. It was also fully valeted inside and out so not only runs well, it looks well.

02 September 2026

Great experience

31 August 2026

Warranty recall, very pleasant and professional staff, he's Although check video, Mariana was very human, efficient yet warm and friendly,

31 August 2026

You did what you said you would.

30 August 2026

Very happy with the service received and how everything was processed etc.

29 August 2026

There was no cleaning service available as I understand the contractors were stopped day before.

29 August 2026

Good communication all work carried out at price quoted

27 August 2026

Very efficient experience which included a loan car for the day. Courteous staff from entry to completion.

27 August 2026

Staff were really helpful

25 August 2026

Very pleased with service

24 August 2026

Good service

24 August 2026

Good communication, efficient service, friendly and proffesional

24 August 2026

Great service was dropped back home and picked up again when car was ready

24 August 2026

Very professional and customer focused service

23 August 2026

Always a high standard

23 August 2026

Great organisation and service

23 August 2026

It was a very efficient service. The additional advisory work needed was explained via a video and followed up with a phone call.

22 August 2026

Friendly atmosphere treated with respect and more than confident work would be carried out to the highest standard

20 August 2026

Excellent service and customer care.

18 August 2026

The staff at Halliwell Jones Southport are a marvelous team from the lovely welcome when entering the showroom to the courteous manner by every member of staff involved with your car. The staff make the whole experience and are a credit to the compan

18 August 2026

The receptionist and staff werehighly professional and welcoming. Our vehicle was being assessed for a problem and was with you all day (after a wait of three weeks) and was returned without any improvement to the problem at all

11 August 2026

I had some issues with tyre info and infotainment system has altered

08 August 2026

Everything ran smoothly. People were welcoming. My only negative point is that for an hour MOT I had to leave my car all day, being told when I dropped it off at 9.40am that it wouldnt go into the workshop until after lunch. Why?

08 August 2026

Great service thank you

FIND Halliwell Jones Southport.

Address

59-61 Southport Road, Scarsbrick, Southport, PR8 5JF

Opening Hours

Mon–Fri:08:30 - 18:30
Sat:09:00 - 17:00
Sun:Closed

Phone

01704 503 888

Map

Areas served

Southport as well as surrounding areas including Liverpool, Ormskirk, St. Helens and Formby

View map

Address

59-61 Southport Road, Scarsbrick, Southport, PR8 5JF

Opening Hours

Mon–Fri:08:00 - 18:00
Sat: 08:30 - 12:30
Sun:CLOSED

For Reservations please call 0800 9996364

Phone

01704 503 888

Map

Areas served

Southport as well as surrounding areas including Liverpool, Ormskirk, St. Helens and Formby

View map