OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
77 ratings and 61 comments received in the last 90 days.
07 May 2025
Delayed delivery
25 April 2025
It was so easy and the salesperson (Sandford) was a pleasure to deal with. There was no pressure but plenty of advice from a knowledgable standpoint. I had a test drive in the model I was interested in.
15 April 2025
The Sales Person I dealt with was fantastic. This makes a massive difference as I trust him completely. He couldn't do enough to help me.
08 April 2025
Staff were very helpful, friendly and professional. Had a problem with connection with my phone on mini app which unfortunately couldnt be resolved. I will need to contact my provider hopefully they can help.
08 April 2025
JO was so helpful
08 April 2025
Really satisfied with the sales team and after sales care we have received
04 April 2025
Halliwell Jones MINI in Southport are absolutely outstanding! Sandy looked after me for the sale, but Liz, Cam and Jo are really wonderful. The best sales experience ever!
02 April 2025
Staff friendly and welcome
29 March 2025
Everything was on time without a hitch.
14 May 2025
Felt relaxed in a friendly environment. Staff at the front of house were very helpful
10 May 2025
Fast, efficient service. Staff are very friendly and courteous. My car was in good hands and I feel confident driving it.
06 May 2025
Jo Gillen was very easy to deal with and provided a good service, keeping me updated.
25 April 2025
Helpful and insightful
24 April 2025
All went according to plan from start to finish. Excellent customer care delivered by Donna Platts.
21 April 2025
Not very with the outcome on my break pad. Told I don't drive enough! Surely the marks would be on both sides. Brand new car with a defect.
21 April 2025
A little bit not smooth enough during contact for service at the beginning. It may be during the renovation.
19 April 2025
It was done efficiently & in the time estimation
17 April 2025
I took my Mini in for the re-call. I made the reception staff aware that the air conditioning pipe had a split in, as last yr. I had it re gassed and was told of this problem I agreed a diagnostic examination £150 told they found a sensor fault.
15 April 2025
Very thorough and efficient
13 May 2025
Excellent salesman Cameron Hardy