OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
103 ratings and 65 comments received in the last 90 days.
04 April 2024
SANDFORD EXTREMELY AND KNOWLEDGEABLE. EVERYTHONG DONE WITHOUT FUSS
03 April 2024
Sanford Thompson was great
23 March 2024
Sandy was helpful polite and very Iin formative
21 March 2024
The representative was extremely helpful and knowledgeable. She was able to answer everything I asked. A very pleasant experience.
14 March 2024
Cameron at Mini Southport was very efficient knowledgeable & gave great customer service.
10 March 2024
Full attention throughout the buying process was given to us as the customers.
10 March 2024
Good service
10 March 2024
Sanford is brilliant ?? this is the 2nd car I've had from him and my 5th mini from Halliwell jones
07 March 2024
Cameron was brilliant, as well as being polite and easy to talk to, he is knowledgeable about the products and delivers on his promises. The delivery experience was excellent, the guy that took time to explain the controls was Excellent.
17 April 2024
Thorough report on car and communication re. What was needed
16 April 2024
As someone with no understanding of cars, the service steam made me feel extremely comfortable and explained everything. They communicated very well and were extremely friendly, helpful, and patient with me. Micheal (I believe) went above and beyond!
16 April 2024
While-you-wait appointment all ran to schedule and kept informed of progress. Comfortable waiting area, WiFi and coffee. Very clean toilets.
16 April 2024
Excellent service department
14 April 2024
Very satisfied with service but thought a diamond valet would be included as must be in my records not just a service valet didn't realise that had to be booked at same time so will involve another visit
14 April 2024
Very satisfied
13 April 2024
Excellent service by Michael and the team including dropping me off and collecting me from the station.
13 April 2024
Good service
10 April 2024
Happy
09 April 2024
Service team managed to get my car in at short notice.
06 April 2024
Sandy at MINI Southport was amazing throughout the experience. He was super informative & made sure to find me the best deal.