OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
81 ratings and 52 comments received in the last 90 days.
12 May 2024
Great from start to finish - MINI insurance also made it easy to drive away.
10 May 2024
The salesman I dealt with was knowledgable and extremely helpful. I have dealt with this dealership before (Halliwell Jones, Southport) and have always been given 5 star treatment . A mention to both Cameron and Sandy, both are an asset to the dealer
03 May 2024
Great reveal in a separate room
29 April 2024
Answered all my questions satisfactorily. Staff I dealt with were knowledgeable and took time to explain my queries.
27 April 2024
Great cust service. Smooth purchase process with Jo in Sales and brilliant handover, with fab guided tour of new car and help on tech side with Sam the
20 July 2024
Since purchasing my mini in 2019 I have always received consistently good customer service from Halliwell Jones Southport. They do what they say they will do and always in a pleasant manner. Pity more organisations do not follow their lead!
19 July 2024
Very personal attention, all my concerns about the car were dealt with.
18 July 2024
The staff I came into contact with were excellent but there was a significant delay in the actual process. I was booked in for a 2 hour waiting appointment but it was over 3hours before I got the car back.
17 July 2024
Parts department were very helpful
16 July 2024
I was reminded re the service. It was easy to book in. It's good to speak to a person & get that personal service these days.
16 July 2024
Everything went well from arrival to departure!
15 July 2024
Excellent service
13 July 2024
Good service
09 July 2024
Rectified the fault with my A/C, fixed the screen wash jets and provided a courtesy car. Excellent.
09 July 2024
Quick turnaround
30 May 2024
Always kept me updated with anything and was always there to help!