OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
92 ratings and 70 comments received in the last 90 days.
08 April 2025
Staff were very helpful, friendly and professional. Had a problem with connection with my phone on mini app which unfortunately couldnt be resolved. I will need to contact my provider hopefully they can help.
08 April 2025
JO was so helpful
08 April 2025
Really satisfied with the sales team and after sales care we have received
04 April 2025
Halliwell Jones MINI in Southport are absolutely outstanding! Sandy looked after me for the sale, but Liz, Cam and Jo are really wonderful. The best sales experience ever!
02 April 2025
Staff friendly and welcome
29 March 2025
Everything was on time without a hitch.
27 March 2025
Cameron was great from the moment we walked into the showroom. Kept us informed the whole way from ordering to delivery and collection. He gave us some mini accessories; unbrella, cleaning pack and coffee flasks which was a nice touch too.
10 March 2025
Staff always make you feel special and are professional, polite and extremely helpful. They are patient and understanding and take time to give you all the help, advice and support needed.
18 February 2025
Cameron was informative and helpful
21 April 2025
A little bit not smooth enough during contact for service at the beginning. It may be during the renovation.
21 April 2025
Not very with the outcome on my break pad. Told I don't drive enough! Surely the marks would be on both sides. Brand new car with a defect.
19 April 2025
It was done efficiently & in the time estimation
17 April 2025
I took my Mini in for the re-call. I made the reception staff aware that the air conditioning pipe had a split in, as last yr. I had it re gassed and was told of this problem I agreed a diagnostic examination £150 told they found a sensor fault.
15 April 2025
Very thorough and efficient
13 April 2025
Car check video explaining the car and any issues is top class.
11 April 2025
Most of the cost was covered under warranty. Donna kept me informed of iodate. Im just waiting for her to get back to me with a quote for a service package
09 April 2025
Donna went above and beyond to help when the repair didn't work. She was able to quickly sort out a replacement vehicle, meaningful had transport
09 April 2025
Donna was really nice and helpful before and after the service.
07 April 2025
Lady who booked in car very professional nothing was aproblem
15 April 2025
The Sales Person I dealt with was fantastic. This makes a massive difference as I trust him completely. He couldn't do enough to help me.