OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
54 ratings and 36 comments received in the last 90 days.
12 August 2025
I sold an Aston Martin for my John Cooper convertible. No regrets!
05 August 2025
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03 August 2025
All the staff were really helpful and pleasant and really made you feel at home whilst at the same time doing their job very professionally.
24 July 2025
Again Sandy was a pleasure to deal with
21 July 2025
Dealt with professionally
15 July 2025
very efficient
10 July 2025
Excellent
26 June 2025
All went v smoothly not stressful at all
03 September 2025
I deliberately left the car early at 8.20am and asked for a quick turnaround given it was just an MOT and visual health check .. but in fact it took 5 hours to get the car back
03 September 2025
A big thank you to your receptionist Jamie , who set up the mini App on my phone and also took the time to explain a number of functions it would assist me with.
31 August 2025
Dealt with problems in quick and efficient way
28 August 2025
Overall standard of service remains high but lack of attention to small issues raised is disappointing
24 August 2025
I've used Southport for many years and have always found the staff and service very good
24 August 2025
I was asked if I wanted my car to be cleaned, I agreed to this, when getting home I noticed hand prints on the bonnet, dirt on my white leather seats, what's the point in offering this service only for my car to come back dirtier.
23 August 2025
See above plus helpfulness of Mariana through booking and any issues etc.
20 August 2025
No complaints. Great service
12 August 2025
Steve was very helpful. Sorted out incorrect paperwork and booked the mot in
11 August 2025
Everyone was so helpful, especially Bradley and Finlay
09 September 2025
Made me feel a valued customer.