OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
82 ratings and 60 comments received in the last 90 days.
22 May 2025
Lots of customer care and communication
13 May 2025
Excellent salesman Cameron Hardy
07 May 2025
Delayed delivery
25 April 2025
It was so easy and the salesperson (Sandford) was a pleasure to deal with. There was no pressure but plenty of advice from a knowledgable standpoint. I had a test drive in the model I was interested in.
15 April 2025
The Sales Person I dealt with was fantastic. This makes a massive difference as I trust him completely. He couldn't do enough to help me.
08 April 2025
Really satisfied with the sales team and after sales care we have received
08 April 2025
Staff were very helpful, friendly and professional. Had a problem with connection with my phone on mini app which unfortunately couldnt be resolved. I will need to contact my provider hopefully they can help.
08 April 2025
JO was so helpful
04 April 2025
Halliwell Jones MINI in Southport are absolutely outstanding! Sandy looked after me for the sale, but Liz, Cam and Jo are really wonderful. The best sales experience ever!
02 June 2025
As above. Confident to recommend.
02 June 2025
After initial confusion over a pick up time, I was pleased with the service received to resolve the problem.
29 May 2025
Appreciate for the Immediate status update
25 May 2025
Friendly service. A complimentary car was was a bonus.
23 May 2025
My car developed a fault which was remedied. When I picked it up another fault showed on the dashboard upon leaving. Jamie worked on my car again and kept me informed on the progress until it was ready to collect again.
21 May 2025
As above Sandy was superb. I have already recommended to a friend who normally goes to Liverpool Mini to go and see Sandy.
20 May 2025
The lady I dealt with was very courteous and friendly and made me feel very welcome. I was given an electric automatic loan car..something I'd never driven.. and she thoroughly explained everything to reassure me.
19 May 2025
Excellent service,we are already customers and our experience at Halliwell Jones has always been of a high otdet
18 May 2025
Quick response and good standard of work
14 May 2025
Felt relaxed in a friendly environment. Staff at the front of house were very helpful
05 June 2025
After a minor hiccup with the App, Jo and the team went out of their way to get it sorted for me.