The whole process went smoothly from the initial phone call to book the service through to collection on completion. Rebecca Wood had everything under control and kept me informed of progress. Clearly all Covid-secure measures were being followed.

The recall problem was sorted out efficiently and a couple of other questions that I had were answered promptly.

Again, all staff we had dealing with were very happy to help. The car was delivered on time, in fact earlier than we expected and was here in time for Christmas.

Everything we wanted to do was explained and this helped us make our choice.

Person on reception was very good

Couldn't have asked for anymore for Halliwell Jones. Adam Robinson gave us a great experience. He was helpful throughout and was there for any questions we had.

i dropped my car off for its final tlc package service and an MOT. I dealt with Rebecca who was excellent the whole way through. I had mentioned it was my birthday and nothing was too much trouble. She kept in touch the whole day through

Excellent service as always and very friendly helpful staff

Good to get email updates as car was being produced and video of its delivery. Website configuration tool was very helpful in helping me choose and spec my mini. Loved the 'unveiling' of my car. Salesman, Sanford Thompson, looked after me very well.

Everything carried out as requested - including overnight battery charge and use of loan car

Excellent service. Friendly, helpful staff

I want to praise your Alistair Macalpine who resolved the problem I had been experiencing. Alistair was so patient, professional and thorough in explaining the solution, nothing was too much trouble for him. Alistair really did go the extra mile!

Excellent service

Excellent serivce BECKY was very helpfull as always *****

I used to use Williams, I much prefer Halliwell Jones, friendly staff who provided above and beyond customer service

It was just perfect

Very friendly and efficient service from the salesman Sandwell Thompson.

Prompt attention and always give me full, clear explanation of the work completed.

no issues - in and out and fully protect X done and car immaculate

The dealer was great ,very informative and made it very easy to purchase the car that we wanted

Great communication service as expected good customer care

Great communication with Becky and I felt well informed!!

Good communication Safe environment Videos of my car under repair gave me confidence

Nothing unsatisfactory

Great

seamless transaction

very happy, excellent service

customer service very good

Made very welcome and felt valued

Everything was dealt with efficiently and clearly. All questions were answered and time given to make choice without feeling pressured.

Everything was explained and I was kept informed

Sandy our sales guy was brilliant, professional and a pleasure to buy from

Service and MOT went well

Prompt and efficient service

Impressed with the video to prove my car has been fully serviced. Very easy drop and pick up.

Great sales experience without pressure

Car delayed due to COVID but kept informed at all times!