Good customer friendly service
Good customer friendly service
As above. Staff extremely helpful and friendly.
All round good service.
First class service
Job done thoroughly and professionally
Service was very excellent
Kept up to date. Made some changes all dealt with promptly
From dropping off to collecting my car , I found the staff helpful and courteous. They let me know when my car was ready fir collection too.
Everything was as expected, high quality service
Everything done on time and clear of what was done
Customer service was generally excellent at HJ Southport. Have absolutely no complaints
Adam is a credit to his employer and dealt with any queries effectively and efficiently.
Julie was very friendly and helped us sort out a service plan for my wife's Mini as well as my own; excellent service all round.
Julie was great in arranging the work and organising a car for me. She kept in touch with updates too.
Southport were really helpful with fixing the car and liaised with another dealer who we bought it from originally to make sure we could get it sorted locally. Very impressuve
When I took the car in the lady was very helpful, she kept me informed asked if I would like the car cleaned. She phoned to say the car was ready and walked me to the car to check I was happy
Efficient from start to finish. Friendly & kept me in the loop throughout the process
Once car booked in then service was friendly and efficient
Everything done without hassle
Car returned before given time, Excellent service
guy on the day who dealt with me spot on
Mini was always the car that we wanted however the customer service which was provided to us far exceeded our expectations. Sanford our sales advisor was always willing and available to answer any questions and provided excellent communication throug
They did what was required and on time.
Faultless. Luv the little videos.
Efficient, professional, modern approaches to providing customer service with video feedback of service.
It was a great experience all round. Sandy made the effort to make it special.
Very efficient & friendly service & staff
Julie in the service team was great, she was really helpful and nothing was too much trouble.
Successful in finding fault
I give full marks to Halliwell Jones Mini. I will most definitely return for my next service. The communication has been excellent and I thank Abigail and the entire service team who checked my car and I would have no hesitation in recommending them.
Identified two faults that another garage failed to find
We found that the agent at Haliwell Jones, Sanford went out of his way to provide an excellent service and explanation during the specification that was perfect for our requirements. We would like to thank him personally when we pass the showroom.
Speedy and efficiency was excellent communicated well by Alistair at mini Southport
Customer service was excellent
Communication and the quality of service was, as it always is, spot on! Treated very well and kept totally informed at each stage!
Well treated, efficient and thorough
Staff were really friendly. We were looked after by Julie from Services/Parts who was really knowledgable. She wasn't pushy either which is something I really appreciate.
I was very pleased with the service at Halliwell Jones Southport because I was informed throughout of the progress of my car and it was performed swiftly and professionally
The car needed brake fluid change and an MOT and this was done efficiently and punctually and (I hope) will give me many more years of reliable motoring. Julie was very helpful and I felt like a valued customer.
Excellent communication friendly staff
Great communication before, during and after the service.
Service staff are always very help, in particular Julie. After warranty,sevice and MOT my vehicle was handed back to me in pristine condition. Also appreciate the service video.
Good communication and allowing me to keep the courtesy car as it took longer than expected.
Job done quickly and everyone so friendly.
The lady I dealt with on service reception was very attentive and helpful. Several phone calls when needed and she was very professional
Showroom was immaculate and looked clean. Staff were friendly and informative. Julie dealt with me and my car and was friendly,thorough and efficient making my experience there a good one. Many thanks
Great to go into the show room And pick up the car
Elizabeth who set up our purchase was so helpful and knowledgable
Very friendly staff