Despite a delay due to issues out of any one's control. We were kept in loop as to what was happening and provided with demo cars when possible to tide us over. Adam emailed or phoned us throughout from order to delivery
Efficient salesman, quick to reply to any queries I had
The sales team listened to our needs and delivered
I am still willing to rate my experience with top marks, despite my nine month wait for my new car. I was always kept informed during this time and was given compensation for the delay.
Kept informed of progress and eeeything explained in detail
Friendly staff. Informative. Controls were well explained. Presentation was excellent.
Always kept in touch, emailed / phoned when they said they would and always prompt, just overall good service.
Very happy with the level of service we always receive . We have been dealing with Jones Halliwell in Southport since buying my current car. Staff have always been pleasant and welcoming and accomodating
the customer care and information passed over from the staff was excellent
Friendly helpful staff, kept me up to date throughout the process after I ordered my car.
You never fail to give excellent service.
Good product knowledge by staff backed up by friendly and professional people at the dealership (Steve). I would trust these people with my kids!
Good welcoming arrival after moving to BMW from Mini. Good the collection of the car. The excellent valet service is well appreciated. HJ highly recommended.
Professional and friendly
we travel 20 miles to southport for the service had to use the bmw service check in but overall excellent service
I was very well looked after by Adam, nothing was too much trouble & everything went to plan.
Jo was so efficent
Sandi was very professional in his nod courteous and very informative felt very relaxed with purchase and would recommend
Good knowledge and support for me as the purchaser
The sales executive who looked after us at all stages was most helpful, approachable and professional.
Nothing to complain about
No problems. Easy to check in and car ready at the time promised.
Halliwell Jones, Southport, have been exceptional in our dealings with them.
Great service and staff