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Customer Reviews.

service

5

The whole process went smoothly from the initial phone call to book the service through to collection on completion. Rebecca Wood had everything under control and kept me informed of progress. Clearly all Covid-secure measures were being followed.

05 January 2021

service

5

The recall problem was sorted out efficiently and a couple of other questions that I had were answered promptly.

02 January 2021

sales

5

Again, all staff we had dealing with were very happy to help. The car was delivered on time, in fact earlier than we expected and was here in time for Christmas.

30 December 2020

sales

5

Everything we wanted to do was explained and this helped us make our choice.

28 December 2020

service

5

Person on reception was very good

27 December 2020

sales

5

Couldn't have asked for anymore for Halliwell Jones. Adam Robinson gave us a great experience. He was helpful throughout and was there for any questions we had.

27 December 2020

service

5

i dropped my car off for its final tlc package service and an MOT. I dealt with Rebecca who was excellent the whole way through. I had mentioned it was my birthday and nothing was too much trouble. She kept in touch the whole day through

26 December 2020

service

5

Excellent service as always and very friendly helpful staff

21 December 2020

sales

5

Good to get email updates as car was being produced and video of its delivery. Website configuration tool was very helpful in helping me choose and spec my mini. Loved the 'unveiling' of my car. Salesman, Sanford Thompson, looked after me very well.

20 December 2020

service

5

Everything carried out as requested - including overnight battery charge and use of loan car

20 December 2020

service

5

Excellent service. Friendly, helpful staff

18 December 2020

service

5

I want to praise your Alistair Macalpine who resolved the problem I had been experiencing. Alistair was so patient, professional and thorough in explaining the solution, nothing was too much trouble for him. Alistair really did go the extra mile!

13 December 2020

service

5

Excellent service

12 December 2020

service

5

Excellent serivce BECKY was very helpfull as always *****

11 December 2020

service

5

I used to use Williams, I much prefer Halliwell Jones, friendly staff who provided above and beyond customer service

09 December 2020

service

5

It was just perfect

09 December 2020

sales

5

Very friendly and efficient service from the salesman Sandwell Thompson.

09 December 2020

service

5

Prompt attention and always give me full, clear explanation of the work completed.

08 December 2020

service

5

no issues - in and out and fully protect X done and car immaculate

07 December 2020

sales

5

The dealer was great ,very informative and made it very easy to purchase the car that we wanted

04 December 2020

service

5

Great communication service as expected good customer care

30 November 2020

service

4

Great communication with Becky and I felt well informed!!

27 November 2020

service

5

Good communication Safe environment Videos of my car under repair gave me confidence

23 November 2020

service

5

Nothing unsatisfactory

23 November 2020

service

5

Great

22 November 2020

sales

5

seamless transaction

22 November 2020

sales

5

very happy, excellent service

20 November 2020

service

4

customer service very good

17 November 2020

service

5

Made very welcome and felt valued

15 November 2020

sales

5

Everything was dealt with efficiently and clearly. All questions were answered and time given to make choice without feeling pressured.

15 November 2020

service

5

Everything was explained and I was kept informed

14 November 2020

sales

5

Sandy our sales guy was brilliant, professional and a pleasure to buy from

13 November 2020

service

4

Service and MOT went well

12 November 2020

service

5

Prompt and efficient service

12 November 2020

service

5

Impressed with the video to prove my car has been fully serviced. Very easy drop and pick up.

12 November 2020

sales

5

Great sales experience without pressure

10 November 2020

sales

5

Car delayed due to COVID but kept informed at all times!