Sold me a mini countryman with out a wheel nut so when I got puncture could not get the tyre off the emergency service was excellent took car to halliwell jones and was phoned to say a new tyre will be £160 when the puncture only needed repairing

Very good

Courteous and professional

Because my car is now full maintained and in good condition, which gives me confidence, belief and faith.

Trying it on for extras as me other car was same spec but had more in me old car

Not completely satisfied due to the withdrawal of the pickup service.

Sales Executive (Adam Robinson @Halliwell Jones Southport) - not pushy & he listened to what my requirements were, and I was happy with the deal offered. Kept me fully informed up to delivery & comprehensively covered car's attributes on collection.

Having been told I would be emailed a video of the car health check after the service was complete I am still waiting and nothing has materialised. Service manager also seemed disinterested in an issue I raised stating it was up to me to sort.

The reason I went was sorted.

Loved the video explaining what was done for my mot and things to keep an eye on.

Halliwell Jones were perfect throughout the whole process - every member of the team

Was booking in for a 48 hour test drive plus having some work done on my own car. Had to wait over 1/2 to be seen as the 48 hour test drive car had been sold and no one called me to advise it was not available or allocated me another model of car

car booked in for day but I wanted it early which was arranged for me

Very efficient from the initial message to booking my car in for his first service

Job done. Pre inspection videoed. Nice touch.

I know that my mini will receive the best service to keep it in perfect running order

Adam has been really helpful and easy going through the experience. I went in not expecting to purchase a car but because of his help and patience with 2 test drives I came away with exactly what I wanted. There no typical sales chat.

Excellent service from start to finish. Charlie was a gent.

Fantastic sales experience, great updates throughout purchasing, loved video of mini arrival. Sandy nice informative sales guy.

Staff are very welcoming. The environment is attractive, clean and well maintained. Courtesy car available. The feedback from the service and MOT was very informative.

Efficient service, friendly staff.

confidence that no work would be charged that was not necessary, which I have experienced with other garages in the past.

All problems that car was booked I for solved.

Charlie kept us informed

No issues with the purchase or car upon delivery

No problems

Becky was brill , made me feel like I mattered .

All lovely staff. Very helpful and cheerful.

Helpful, prompt and reliable

Great team, quick efficient and always courteous and professional.

From the initial phone call, I was treated politely, kept informed as to what would be done and, what had been done.

Just happy that my mini passed its mot and felt a better drive on the drive home.It was sparkly clean as well.

Very welcoming. First rate attention and courtesy from the sales man Adam Robinson.

My mini was checked over and handed back shiny and clean