The staff were all very accommodating and friendly. Offered a drink, and even given a lift to work while they fixed my car!! Julie was particularly helpful in organising the repair and communication with me on its progress

Handover of car excellent

New tyres fitted and wheel alignment done to very high standard.

Constant communication

Once again it was made so easy by Sanford, being an older Lady he made sure i was full informed, he never rushed if i was unsure and a credit to your company. Your centre was lovely comfortable and clean, refreshments were offered.

I Even got a video of it coming off the loader. It was a long time to delivery as the plant closed down but Sandford was brilliant at keeping a check on what was going on.

Excellent

I always receive a first class service from mini. Julie on the service desk is an asset to your company.

The staff who I dealt with were all very nice & helpful.

Very satisfied with overall experience

Excellent experience as always

Very polite and efficient

Really like the feedback and the video of the actual MOT

Delivered exactly when we wanted the car. Not pushy to pick up earlier.

Lewis was polite helpful and informative on what hey had done to my car

Excellent service from Julie.

Friendly and efficient.

Kept fully informed. Staff very helpfull.

friendly, efficient reception and service staff - always made to feel welcom

For me personally it was a pleasure dealing with a female sales executive as I was completely comfortable asking about the issues that meant the most to me. I felt I was given plenty of time and options with no pressure and I enjoyed my visit.

Quick efficient personal service, a welcome coffee whilst i waited, comfortable waiting area, pleasant staff who made all the customers there feel as though their needs or enquiries were important.

Jo was very informative.pleasant and nothing was to much trouble

Friendly staff. All knowledgeable of me and my problem when I arrive. Always honest

Every stage of the transaction well explained. I was kept updated all the way through.

Good informative experience

Very efficient service and everything explained well.

The attention to detail is exceptional & my mini is se well looked after

I was updated throughout the process