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Customer Reviews.

sales

5

Car is amazing and staff were very helpful

06 December 2018

sales

4.5

You lose half a star as the day I collected the car, I received an email from Mini stating my car was about to be built and did I want any optional extras!I would have done, but it was a bit late then!!!Never mind.

06 December 2018

service

5

I was dealt with in a professional manner.

05 December 2018

service

5

I was given a full report, which was explained to me and the service was done in the quoted time.

04 December 2018

service

5

Friendly service

04 December 2018

service

5

carried out what was needed

04 December 2018

service

5

Excellent service

30 November 2018

service

4

Fine

28 November 2018

sales

5

Experienced,polite and well informed staff

27 November 2018

service

5

The team were able to accommodate my needs

26 November 2018

service

5

The staff are easy to have a special help if I had any problems I would call to the garage they never made me feel uncomfortable. My husband used to do my car when he died I had to learn to do it myself the people in the garageandshowroom are sogood

25 November 2018

service

5

Car was valeted even though short staffed and lady was friendly and happy to help

22 November 2018

service

3.5

I’m pleased they looked after my car.

20 November 2018

service

4

They are attentive. For example would you like a drink, do you want anything else and generally helpful. I haven't had a service yet but when I have been the car is returned washed and clean

20 November 2018

service

5

Because right down to valeting my car they couldn’t do enough for me & my car was spot on when I picked it up after the service !! What more could you ask for ? ??

16 November 2018

service

3

Car is under warranty but a problem with tyre pressure monitor, mentioned when I dropped the car off. Service was closed at pick up, the sales team said they had no feedback for me even though there was paperwork stating it urgently needed attention

13 November 2018

sales

5

An initial enquiry lead to a purchase which meant that both the product and the professional yet friendly service appealed to me.

11 November 2018

sales

5

Elliot was outstanding and John Bailey is the best manager at any garage we have ever dealt with. Adam who did the handover was very knowledgeable and helpful

09 November 2018

sales

5

Couldn’t have asked for more. Even the new wheels I ordered were fitted for collection.

09 November 2018

service

5

Pleasant staff - keep up to date with progress - problem sorted

09 November 2018

sales

4

The team at MINI made my car available within 4 days. I loves the room when I went to pick up my car.The only things that could be improved was information on insurance.

08 November 2018

sales

5

Kept well updated

07 November 2018

sales

4

I must say my experience with the Mini side of Halliwell Jones was far superior to the BMW half of the business.

07 November 2018

sales

4

Good communication from staff & kept me up to date through out

06 November 2018

service

5

high quality

04 November 2018

sales

5

Elliot took the time to run through all documents thoroughly, especially so as this was my first experience purchasing a car. Any questions he had the answer to. He also was very reassuring as I was nervous.

03 November 2018

service

5

I would give the whole experience five stars!

02 November 2018

service

4.5

Always helpful courteous staff

02 November 2018

service

4

Excellent Servicing and Tyre replacement. However very disappointed with the car wash on this occasion. The MINI was cleaner when I left it for the service. On examination the car was covered in white streaks which took me an hour to wash and wax off

30 October 2018

sales

5

The staff were amazing and really made me feel special. Cannot fault them.

29 October 2018

service

5

You are made to feel a valued customer

26 October 2018

service

5

The re-call work was done and the wipers were sorted out

25 October 2018

service

5

I am usually looked after when I visit

25 October 2018

service

5

Very professional, excellent service, great staff!

22 October 2018

service

4

Boot lid left open

20 October 2018

service

5

Great service

19 October 2018

service

5

Efficient service and always helpful

19 October 2018

sales

5

Everything went smoothly.

19 October 2018

service

5

Very friendly and helpful team

18 October 2018

service

4

again great customer experience but little pricey

17 October 2018

service

5

It exceeded my expectations - easy to book, taxi lift home when leaving car for service, ready when said, complimentary car wash was also very welcome.

16 October 2018

service

5

Clean car came ver satisfied

16 October 2018

service

5

Excellent service. Thank you!

16 October 2018

service

5

Nothing is to much trouble

16 October 2018

sales

5

Excellent service at Halliwell Jones. Sales team understood I wanted a speedy and efficient service.

10 October 2018

sales

5

Very happy even got a video showing me it being delivered loved that idear

10 October 2018

sales

5

Delighted with it

09 October 2018

service

4

Did what they said they would do

09 October 2018

sales

5

I have been buying and leasing cars for 35 years. The experience I had at Southport was the best in 35 years. This MINI Centre is simply outstanding in every respect. Congratulations to them!

09 October 2018

sales

5

Halliwell Jones staff all very friendly and knowledgeable. Our particular salesman, Elliot, was great. Place is very welcoming and even consider things for the children to do when you are dealing with paperwork etc.