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Customer Reviews.

service

3

Didn't get a full valet,just hoovered the carpet

07 February 2019

service

5

Efficient & prompt attention.

03 February 2019

sales

4

Had to bring the car back in the next day as the parking eye we had installed as an extra was not working

02 February 2019

service

5

Staff were informative, information about my car wa sent via email.

02 February 2019

service

4

got my car sorted sent me a video to cover their backs which was a novelty.

16 January 2019

service

4

If there had been a pick up & drop off service it would have warranted 5 stars

15 January 2019

service

5

Couldnt complain. 'Does what it says on the tin!!'

14 January 2019

service

5

Job done quickly and without fuss

14 January 2019

service

5

They were well organised and thorough

12 January 2019

service

5

The service people are so very nice and accommodating as someone picks my Mini up and returns it to me

05 January 2019

service

2.5

The mechanic guy at Mini in Southport was lovely and very helpful. Although with my urgent needs in December and getting little/ no help from Mini & the phonecall charges were out of order.

03 January 2019

sales

5

Customer service was excellent. Our salesperson, Stacey, although fairly new to the business, was a credit to the MINI centre. If she didn’t know an answer, she endeavoured to find out. It felt as though she couldn’t do enough for us

02 January 2019

service

5

Excellent personalised service from reception through to service personnel. My wife especially likes to receive her car washed after each service

27 December 2018

service

2

I was assured when I booked my service thAt it was covered by the service pack I had bought. I was again told it was covered by this when I brought it in for the service. However when I was called to say my car was ready for collection. Cont. Below

27 December 2018

service

5

Unlike our experience with Williams, Halliwell Jones gave us an immediate appointment, a courtesy car and excellent attention.

27 December 2018

service

5

All problems sorted

24 December 2018

sales

5

the whole process was very simple and stress free

20 December 2018

service

5

Car picked up and returned on time. Car clean and tidy.

18 December 2018

service

5

First service experience. I had to cancel my first appointment at short notice and this one was rearranged without issue.

14 December 2018

service

5

All necessary work done at one visit

14 December 2018

service

5

Transparent and efficiency first class

12 December 2018

service

1

Dealt with quickly in comfortable surroundings

11 December 2018

service

3.5

Service on my car was good however I had a courtesy car that I dropped on the Friday afternoon and Halliwell Jones did not tell the hire company until I told them on the Monday resulting in me not getting my deposit back for a week should be same day

10 December 2018

sales

5

Great! Halliwell joes in Southport are so good, this is the third mini I have had from them! That says everything!

07 December 2018

service

1

no service received

07 December 2018

service

5

The usual fantastic customer service

07 December 2018

sales

5

Car is amazing and staff were very helpful

06 December 2018

sales

4.5

You lose half a star as the day I collected the car, I received an email from Mini stating my car was about to be built and did I want any optional extras!I would have done, but it was a bit late then!!!Never mind.

06 December 2018

service

5

I was dealt with in a professional manner.

05 December 2018

service

5

I was given a full report, which was explained to me and the service was done in the quoted time.

04 December 2018

service

5

Friendly service

04 December 2018

service

5

carried out what was needed

04 December 2018

service

5

Excellent service

30 November 2018

service

4

Fine

28 November 2018

sales

5

Experienced,polite and well informed staff

27 November 2018

service

5

The team were able to accommodate my needs

26 November 2018

service

5

The staff are easy to have a special help if I had any problems I would call to the garage they never made me feel uncomfortable. My husband used to do my car when he died I had to learn to do it myself the people in the garageandshowroom are sogood

25 November 2018

service

5

Car was valeted even though short staffed and lady was friendly and happy to help

22 November 2018

service

4

They are attentive. For example would you like a drink, do you want anything else and generally helpful. I haven't had a service yet but when I have been the car is returned washed and clean

20 November 2018

service

3.5

I’m pleased they looked after my car.

20 November 2018

service

5

Because right down to valeting my car they couldn’t do enough for me & my car was spot on when I picked it up after the service !! What more could you ask for ? ??